Privacy_Policy

Privacy Policy

Btowallet (d/b/a “Biztowallet”) Trade name: Biztowallet Legal name: Btowallet Address: 10 SW South River Dr, Miami, FL 33130, United States Contact: [email protected] | +1 (305) 359-3772 Last updated: March 27, 2026

This Privacy Policy describes how Btowallet (doing business as Biztowallet) collects, uses, shares, and protects personal information when you visit our websites, landing pages (funnels), complete forms, request a demo, or interact with our communications (including SMS).

1. Information We Collect

Contact and identity information: first and last name, email address, and mobile phone number.

Professional information: company, role/title, and industry (if applicable).

Approximate location: city and state (when you provide it).

Technical and usage data: IP address, device type, browser, operating system, pages viewed, timestamps, and interaction signals.

Attribution and marketing: UTM parameters, referrer URL, and campaign data.

Transactional information (if applicable): information needed for billing/payments and subscription administration, processed by payment providers.

We do not intentionally collect sensitive information (for example, medical or biometric data).

2. How We Use Personal Data

Onboarding and implementation of AI automations and related tool configuration.

Support, customer service, and operational notifications (e.g., confirmations, reminders, and service updates).

Scheduling demos or appointments and managing requests.

Billing and payments (if applicable) and administration of transactions or subscriptions.

Analytics and site/funnel improvement (optional) to optimize performance and experience.

Marketing and promotions (optional) only with explicit consent.

3. SMS Subscription Details Biztowallet may send non-promotional SMS messages (service/updates) and promotional/marketing SMS messages. Both message types require informed consent at the time you complete the form.

Form checkbox opt-in: you voluntarily check the explicit consent box (not pre-checked) on our website forms.

SMS double opt-in: we may request an additional confirmation after form submission.

Confirmation keywords: START or YES (when applicable) to confirm subscription.

Frequency: Message frequency varies based on interaction and operational needs.

Rates: Message and data rates may apply depending on your carrier.

Help and opt-out: Text "HELP" for help. Reply "STOP" to opt out.

Opt-out confirmation: Yes, we will send a confirmation message after STOP.

Consent to receive SMS is not a condition of purchase.

4. Cookies and Tracking We use cookies and similar technologies for analytics, advertising measurement, and campaign attribution. In particular, we may use Google Analytics, Meta Pixel, and Google Tag Manager/Google Ads. We provide a cookie banner and an opt-out option for non-essential technologies. You can also control cookies through your browser settings.

5. Security and Data Handling

Encryption in transit (HTTPS) for data transmission.

Role-based access and least-privilege principles to limit internal access.

Internal controls such as 2FA where applicable and logs/audit trails for traceability.

While we implement reasonable safeguards, no system is 100% secure. We recommend not sending sensitive information through channels not designed for it.

6. Your Rights You may request access, correction, deletion, and portability of your data. To exercise these rights, email us at [email protected]. We typically respond within 30 days and may request identity verification to protect your information.

7. Mobile Information Sharing Statement (Strictly Enforced) No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Vendors and Transfers We do not sell your personal information. We may share general information only with service providers that process data to operate our service under strict confidentiality and limited-use obligations, including: HighLevel/LeadConnector (CRM and automation), Twilio (messaging gateway), Stripe (payments), Google Analytics (analytics), and Meta (attribution). As explicitly stated in Section 7, SMS opt-in data and consent are strictly excluded from this sharing. We may also disclose information if required by law.

9. Data Retention We retain information for 24 months or for as long as there is a business relationship, whichever is later, unless the law requires longer retention or retention is necessary for compliance, security, or dispute resolution.

10. Minors Our services and forms are intended for individuals 18 years of age or older. We do not intentionally collect information from minors.

11. Changes to This Policy We may update this Policy to reflect operational or legal changes. We will publish the current version at the same URL and indicate the last updated date.

If you have questions about this Privacy Policy, contact us at [email protected].

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